Store Policies

  • 6 month one-time free adjustment on bike sales, tune-ups, and boxed bike builds
  • 30 day return on new items in original packaging with receipt
  • No returns on tubes, helmets, or bikes
  • Used parts and accessories are final sale
  • No refunds on service and labor charges
  • Bikes left for service more than 15 days will be charged $1/day for storage
  • Bikes left for more than 180 days are considered abandon
  • We do not service e-bikes, including non-electric components
  • We request 50% down payment for special orders
  • Service is by appointment only